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Track order Return policy Warranty claim Payment methods Shipping info

Track Order

Check your order status and delivery updates

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Start a Return

Initiate a return or exchange request

Warranty Claim

Submit a warranty claim for your gadget

Payment Issue

Resolve payment and billing problems

Browse Help Topics

Find detailed guides and information by category

Frequently Asked Questions

Quick answers to common questions

How long does shipping take within Nigeria?

Standard shipping within Lagos takes 1-2 business days. For other cities in Nigeria, delivery takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

What payment methods do you accept?

We accept bank transfers, credit/debit cards (Visa, Mastercard), USSD payments, and installment payments through partner services. Cash on delivery is available for select locations in Lagos.

How do I track my order?

You can track your order by visiting our Track Order page and entering your order number. You'll also receive SMS and email updates at every stage of delivery.

What is your return policy?

We offer a 7-day return policy for unused items in original condition. Defective items can be returned within 30 days. Visit our Returns Policy page for detailed information.

Do you offer warranty on gadgets?

Yes, all our gadgets come with manufacturer warranty ranging from 6 months to 1 year depending on the product. Warranty covers manufacturing defects but not physical damage.

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Average response time: < 5 minutes

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+234 901 519 1493
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Customer Support Hours

Monday - Friday
9:00 AM - 8:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
12:00 PM - 4:00 PM
Public Holidays
12:00 PM - 4:00 PM

24/7 self-service available through our help center